When you’re working from home, it can be
tempting to take time out of your work day to watch Oprah, vacuum the house
or take a two and a half hour lunch at a café with a friend. On one hand, these
are the perks that make self-employment worthwhile. On the other hand, it’s
easy to lose focus and discipline when you are your own boss.
Customer satisfaction can help your business achieve a sustainable competitive advantage. It's about understanding the way a customer feels after purchasing a product or service and, in particular, whether or not that product or service met the customer's expectations
The road to the final release of Windows Vista has not always been a smooth one. The lowest point came when the head of Windows development, Jim Allchin - probably Bill Gates' most trusted senior lieutenant at Microsoft - told him that development on the successor to Windows XP had effectively ground to a halt. This article investigates the history of events, which resulted in the release of Windows Vista on January 30th, 2007.
The internet is not a lawless territory where anything goes. An online business is subject to the same regulations as any other model, and there are pitfalls particular to this relatively new and constantly changing environment. Michael Sutton sets out guidelines for developing and operating a site so it won't fall foul of the law.
Adopting ethical business practices is about more than just sleeping well at night; it also makes good business sense. Domini Stuart talks to business owners who regularly take stock of their ethical obligations, and finds that doing the right thing can also be profitable financially.
Business Management
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